Posting Summary: Information Technology Services is seeking a Classroom Support Tech for 2nd shift. Classroom Support Services installs, maintains, and supports technology-enhanced classrooms provided by the Provost Office at the University of Virginia. Candidate will provide audio, video, computer and other control hardware and software; ensure that equipment remains functional and will also provide training and operation assistance to faculty, staff and student users.
Required Minimum Level of Education: High School Diploma or Equivalent Required
Required Specific Degree/Training: Associates Degree or minimum of two years experience in technology related field is required.
Preferred Minimum Level of Education: Bachelor's Degree
Preferred Specific Degree/Training: Information Technology, Computer Science, Instructional Technology, or similar field.
Required Minimum Level of Experience: Some - up to 4 years
Required Specific Experience: Experience in A/V system support such that candidates can demonstrate proficiency in operating audio and video equipment, and have experience providing one on one technical training. Experience working independently and using sound judgment in decision making. Demonstrated experience working within a framework of standards and guidelines.
Preferred Minimum Level of Experience: Considerable - 4 to 7 years
Preferred Specific Experience: Experience using Crestron control systems and one to two years audio-video installation experience.
Preferred License or Certification: Prefer candidates who are InfoComm Certified Technology Specialist (CTS).
Required Knowledge, Skills and Abilities: Individuals should be able to demonstrate immediate proficiency in the following work functions; Provide customer support, operate audio equipment, operate video equipment, and provide technical training.
Preferred Knowledge, Skills and Abilities: Knowledge of audio-video terminology Crestron experience
Required Computer Applications: Windows operating system and Microsoft Office Professional suite
Preferred Computer Applications: Windows OS, MacIntosh OS, Microsoft Office, ServiceNow
Founded by Thomas Jefferson, the University of Virginia opened in 1825 as the nation's first public university. A longstanding dedication to preeminence in both scholarship and teaching; top ranking in global satisfaction, collegiality and work/family issues on the COACHE survey of early career faculty; a commitment to excellence that is integrally connected with diversity and a broad array of ben...efits make the University of Virginia a prime choice for both faculty and staff. The University of Virginia is located in the small cosmopolitan city of Charlottesville near the Blue Ridge Mountains, 70 miles from Richmond and 110 miles from Washington, D.C. The University of Virginia remains the No. 2 best public university in the 2013 edition of the U.S. News and World Report rankings. In the 14 years since U.S. News began ranking public universities as a separate category, U.Va. has ranked either No. 1 or No. 2. U.Va. continues to rank in the Top 25 among the best of all national universities, public and private.