Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
The Ted and Karyn Hume Center for National Security and Technology at Virginia Tech seek applicants for a desktop support technician to provide end user support as well as basic server administration. The diverse environment includes research computing laboratories with a mixture of wireless and embedded devices, in addition to a typical production environment of Windows, Mac, and Linux desktops and laptops. US citizenship and the ability to obtain and maintain a security clearance are required for this position. This position reports to the Center's IT manager.
-System administration experience using and managing Windows, MacOS and some linux desktop and laptop systems -Experience troubleshooting software and hardware system errors -Strong customer services skills with demonstrated prioritizing and time management, and ability to communicate technical issues easily to a wide audience with varying levels of IT knowledge -Excellent analytical and problem solving skills with the ability to quickly solve problems in high-pressure situations -Experience providing technical support and guidance in a pleasant and professional manner via email, in-person and by phone -Experience managing IT systems for environments that conduct restricted research, and are subject to regulatory compliance
-Experience with database administration and programming, including strong SQL skills -Experience with PHP web application development -Experience with automated deployment tools such as FOG or MDT -Network administration experience, including configuration and maintenance of routers, switches, and firewalls -Previous experience conducting IT system management in a university environment and working effectively with faculty, staff, and students
Employee Category: Staff (Salary)
Appointment Type: Restricted
Percent Employment: Full-time
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For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.
Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth's most comprehensive university and its leading research institution, Virginia Tech offers 240 undergraduate and graduate degree programs to more than 31,000 students and manages a research portfolio of more than $513 million. The university fulfil...ls its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.
Through a combination of its three missions of learning, discovery, and engagement, Virginia Tech continually strives to accomplish the charge of its motto Ut Prosim (That I May Serve).